Frequently asked questions
Find quick answers about orders, promotions, deposits and account security.
Quick answers
4 questions
OrdersWhere do I receive data after a purchase?
Open Orders to view delivered data and download it as UTF-8 TXT.
Open my ordersPromotionsDo coupons and member discounts stack?
The platform applies the higher discount between the coupon and the member discount.
Add fundsAre deposits eligible for a bonus?
The platform automatically applies the highest reward tier your deposit qualifies for.
View deposit methodsSecurityWhat should I do if an API key is exposed?
Open API documentation, rotate the key and update the IP whitelist immediately.
Open API documentationNo matching answer
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